Articles
- A&E Buiness Journal - Using Client Feedback to Address the Five Bigest Problems for Design Firms, May 2009
- The Zweig Letter - Project Mistakes are Not Allowed, May 2009
- IOMA Principal's Report - Client Feedback: A Case Study of Benefits to Design Firms, August 2009
Engagements
| Date | Title of Event | Location | Presentation |
| 09/28/10 | Best Firms to Work For Summit | Las Vegas, NV | Improve Your Firm by Improving Your Value to Clients |
| 09/23/10 | PSMJ Cirlce of Excellence Conference | San Diego, CA | Panel Moderator: Keeping Your Clients Happy and Loyal |
| 08/12/10 | MetroCon10 Expo and Conference | Dallas, TX | Improving the Outcome for Designers and Their Clients |
| 06/06/10 | ZweigWhite: The Principals Academy | Miami, FL | Breakout Session on Client Feedback |
| 05/19/100 | Deltek Insight 2010 Conference | Washington, DC | Using Client Feedback to Improve Prosperity for Firms |
| 04/27/10 | ACEC Annual Convention | Washington, DC | Case Study: Utlizing Client Feedback to Promote Firm Success |
| 04/09/10 | ASID Carolinas Conference | Boone, NC | Clients: The Simple Secret to Increasing Your Value |
| 11/06/09 | Architecture Exchange East | Richmond, VA | Advanced Techniques for Collecting and Utilizing Client Feedback |
| 10/23/09 | Axium Users Conference | Portland, OR | Basic and Advanced Client Feedback |
| 10/15/09 | Buildex Seattle | Seattle, WA | Using Client Feedback to Improve Your Firm's Prosperity |
| 10/02/09 | South Atlantic Region AIA Conference | Greenville, SC | The Power of Feedback, A Simple Strategy for Succes |
| 9/22/09 | ZweigWhite Best Firm for Work For Summit | Chicago, IL | How to Use a Client Feedback System to Improve Your Firm’s Prosperity |
| 9/17/09 | Triangle CCIM Monthly Luncheon | Raleigh, NC | Accurately Computing Leasable Square Footage |
| 9/10/09 | Business of Design Conference | Las Vegas, NV | Increasing Prosperity for Deisgn Firms Using a Client Feedback Tool |
| 08/14/09 | MetroCon09 Expo & Conference | Dallas, TX | Case Study: Using Client Feedback to Enhance Project Success |
| 04/09/09 | Axium Best Practices Webinar Series | Webcast | Client Feedback: Learn Simple Ways to Enhance your Firm |
| 02/19/09 | BPN Winter Conference 2009 | Palm Springs, CA | Case Study: Using a Feedback System in a Desigin Firm |
| 12/10/08 | EcoBuild Fall | Washington, DC | Facilitating Quality Design |
| 11/13/08 | Architecrure Exchange East | Richmond, VA | Feedback: A Customized Process for Designers |
| 10/24/08 | Axium User Conference | Portland, OR | Using Client Feedback to Enhance Strategic Planning |
| 02/07/08 | Triangle Commercial Real Estate |
Raleigh, NC | Moderator: Cost Benefits of Green Building |
| 11/08/07 | Architecrure Exchange East | Richmond, VA | Green Approaches in Commercial Interior Projects |
| 11/01/07 | Refining the Process of Handling Commercial Real Estate |
Raleigh, NC | Refining the Process of Handling Commercial Real Estate |
| 10/17/07 | NeoConEast | Baltimore, MD | Commercial Office Space Planning - Trends & Techniques |
| 10/04/07 | Design Facilitator Nat'l Seminar Series | San Francisco, CA | Master the Art of Commercial Space Planning |
| 09/13/07 | Design Facilitator Nat'l Seminar Series | Boston, MA | Master the Art of Commercial Space Planning |
| 08/23/07 | NeoCon Xpress | Los Angeles, CA | Current Trends & Techniques for Designers |
| 07/26/07 | Design Facilitator Nat'l Seminar Series | Reston, VA | Master the Art of Commercial Space Planning |
| 07/20/07 | Design DC | Washington, DC | Green Space Planning |
| 06/21/07 | Design Facilitator Nat'l Seminar Series | Dallas, TX | Master the Art of Commercial Space Planning |
| 05/17/07 | Design Facilitator Nat'l Seminar Series | Houston, TX | Master the Art of Commercial Space Planning |
| 04/19/07 | Design Facilitator Nat'l Seminar Series | Atlanta, GA | Master the Art of Commercial Space Planning |
| 03/16/07 | ASID Interiors 07 | San Francisco, CA | Building Real Value with Your Clients - Making and Meeting Agreements for Project Success |